Delivery instructions

all Refund & Returns Policy

If the order is unopened and in original packaging it can be returned within 14 days of the date you recieved the parcel, but if opened or the seals are broke the return can not be accepted due to hygiene reasons.

 We are not responsible for any damage or theft after your parcel has left the post office. If you have any concerns regarding damage to a product, please contact us and we will do our best to find a solution.

we will only accept if your products are returned in the same condition that it was received.

we always advise returning your items via a recorded service as unfortunately we can not be help accountable for any items that do not reach us. 

Delivery

When you have placed an order, please allow 1-3 working days for it to be prepared & packaged before sending. please be aware of this. We do aim to do this as soon as possible.

 All website orders will be posted with royal mail